At a Glance
- Tasks: Lead multiple retail stores, driving sales and ensuring exceptional customer experiences.
- Company: Australia's largest and most-loved baby retailer with a family-focused culture.
- Benefits: Company car, generous discounts, training pathways, and paid parental leave.
- Other info: Exciting career growth opportunities and a chance to support meaningful charities.
- Why this job: Join a passionate team and make a real impact in the baby goods industry.
- Qualifications: 5+ years in retail management, strong leadership, and financial acumen required.
The predicted salary is between 63000 - 77000 $ per year.
ABOUT US
Family. It means everything to us.
From our very first baby steps as a small Balwyn store in 1979, we've grown to become Australia's largest and best-loved baby retailer.
THE OPPORTUNITY
An exciting opportunity has become available for a passionate and growth focused leader to take ownership of the performance and operations of multiple retail stores and services (including car seat installations) across
Sydney and Inner Sydney .
Reporting directly to the Southern Regional Manager, this role plays a critical part in driving sales performance, delivering outstanding customer experiences, and ensuring consistent operational excellence across the region.
Due to the nature of the role, a full Australian driver licence is required , with regular travel between stores.
This is a fantastic opportunity for an experienced retail leader who brings strong operational capability, a hands-on leadership style, and a genuine passion for the baby goods industry.
KEY RESPONSIBILITIES
- Sales & Profitability
- Develop and implement sales strategies to meet and exceed area sales targets.
- Identify trends and opportunities for growth and improvement.
- Work closely with Store Managers to optimise sales and profitability.
- Financial Management
- Management of the area budget, ensuring financial goals are met.
- Analyse financial reports and identify areas for cost reduction and efficiency improvement.
- Operations
- Oversee inventory management to ensure stock levels are appropriate and losses are minimised.
- Implement and monitor compliance with company policies and procedures.
- Team Management & Development
- Recruit, train, and develop Store Managers to build a high-performing team.
- Conduct regular performance reviews and provide coaching and feedback.
- Customer Experience
- Ensure a consistent and superior customer experience across all stores.
- Address customer complaints and issues promptly and effectively.
- Review customer feedback mechanisms to continuously improve service.
- Services Management
- Oversee the provision of additional services including but not limited to car seat installation, personalised appointments, product hire and cleaning.
- Ensure key performance metrics are achieved, including volume, revenue, costs, conversion rates, utilisation and customer satisfaction.
- Compliance and Safety
- Ensure all stores comply with health and safety regulations.
ABOUT YOU
- You have a driver's license & the ability to travel regularly to stores across
- Inner NSW
- You have a minimum of 5 years’ experience in retail management, with a passion for the baby goods industry.
- You’re a natural born leader with the ability to lead with passion, focus and empathy, whilst being proficient in managing and resolving conflicts among staff and customers.
- You will have extensive retail operations experience, with expertise in implementing sales strategies to achieve and exceed targets.
- You’re customer focused & committed to providing exceptional customer service and improving the overall customer experience.
- You have strong financial acumen with prior experience in developing and managing budgets to meet financial goals.
- You have great interpersonal and communication skills, with the ability to convey information clearly and persuasively.
- You’re a strategic thinker, with strong understanding and awareness of the market.
- You’re a problem solver, with the ability to find innovative solutions to an array of challenges.
- You have a great ability to manage time and manage multiple conflicting priorities simultaneously.
- You are safety and compliance focused.
- WHAT’S IN IT FOR YOU
- In this exciting career growth opportunity, you’ll have a chance to learn from an experienced team, getting exposure to all elements of the retail operations lifecycle.
- Company Car
- We're accelerating our growth across Australia and New Zealand, when we grow, you grow!
- Training pathways designed to encourage personal growth and professional development.
- Generous team and family discounts.
- Novated lease options.
- Paid Parental Leave.
- Employee Assistance Program.
- Short Term Incentive program.
- Opportunity to support communities and work with meaningful charity partners.
- PLEASE NOTE
- Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check.
- Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History check.
- #J-18808-Ljbffr
Area Manager in Sydney employer: Baby Bunting Pty
As Australia's largest and most beloved baby retailer, we pride ourselves on fostering a family-oriented work culture that values growth, collaboration, and exceptional customer service. Our Area Manager role offers a unique opportunity to lead multiple stores across Sydney, with access to comprehensive training pathways, generous employee benefits, and the chance to make a meaningful impact in the community. Join us and be part of a passionate team dedicated to providing outstanding experiences for families while enjoying a supportive environment that prioritises your professional development.
