At a Glance
- Tasks: Deliver exceptional customer service and support new parents in a dynamic retail environment.
- Company: Join Baby Bunting, Australia's largest nursery specialty retailer, dedicated to empowering parents.
- Benefits: Enjoy competitive pay, paid parental leave, team discounts, and career development opportunities.
- Other info: Flexible shifts, great location with free parking, and a vibrant retail precinct.
- Why this job: Make a real impact by helping families while working in a supportive and friendly team.
- Qualifications: Prior customer service experience and a passion for helping others.
The predicted salary is between 24.3 - 29.7 $ per hour.
Baby Bunting is Australia's largest nursery speciality retailer, dedicated to supporting parents through every step of their journey. Our purpose is to share in the joy and provide support through the challenges of raising little ones by empowering parents to make the best choices for their families.
Location: Located in the Orange Homemaker Centre on Mitchell Highway, this store is part of a convenient retail precinct surrounded by home, lifestyle and everyday retailers, creating a welcoming environment for staff and customers. The location is easily accessible by car with free onsite parking available, and is supported by local transport options. With nearby cafés, takeaway options and shopping facilities, there are plenty of choices for lunch and coffee breaks during the workday.
Employment Type: Permanent Part-Time
- Multiple Rosters
- RSA shifts:
- RSA 1: Tuesday 10:30am–2:30pm | Wednesday 12:30pm–5:30pm | Saturday 11:00am–3:00pm
- RSA 2: Monday 11:00am–3:00pm | Tuesday 1:45pm–5:45pm | Sunday 11:00am–3:00pm
- RSA 3: Monday 10:30am–2:30pm | Thursday 8:30am–12:30pm | Sunday 1:00pm–5:00pm
- RSA 4: Wednesday 8:30am–12:30pm | Friday 8:30am–12:30pm | Saturday 12:00pm–4:00pm
About the Role: As a Retail Sales Assistant, you’ll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. Here’s what you’ll be doing:
- Customer Engagement: Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations.
- Product Demonstration: Guide customers through product features and benefits, ensuring they make informed choices.
- Stock Management: Maintain accurate stock levels and ensure the store is well-presented and organised.
- Flexible Scheduling: Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
About You: You’re a proactive and approachable individual who thrives in a fast-paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service.
What you bring to the team:
- Prior Customer Service Experience.
- Ability to work in a fast-paced environment.
- High Standards in customer service and store presentation.
- Proficient in calming irate customers and resolving issues with empathy and professionalism.
Physical Requirements:
- Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height.
- Ability to wear a headset to communicate with the team on the shop floor.
- Stand and walk for prolonged periods of time.
The Perks & Benefits:
- A supportive, friendly team culture that celebrates wins and supports your goals.
- Competitive salary / hourly rate.
- Paid parental leave to support you and your family.
- Training pathways to support your growth and career development.
- Employee Assistance Program for your wellbeing.
- Generous team discounts.
- Exclusive access to our Employee Benefits App for you & one loved one – discounts across fuel, groceries, entertainment & much more.
Please Note: Every employer in Australia has the obligation to ensure that employees have the relevant working rights. All successful applicants will need to undergo a Right to Work check. Due to the intimate and personal nature of our work, successful applicants will also need to undergo a National Police Criminal History Check.
We use Sapia.ai to help with the first step of screening with our wonderful Talent team reviewing every response and making all hiring decisions. Any personality insights you receive are just for you and aren’t shared with Baby Bunting or used to decide your suitability. At Baby Bunting, we’re proud to offer fair and equitable pay under the Enterprise Bargaining Agreement (EBA), providing clarity, consistency, and confidence around pay and conditions. Hourly rates may vary based on age, role, and when shifts are worked, with higher rates available on weekends and public holidays.
Retail Sales Assistant employer: Baby Bunting Pty
As Australia's largest and most beloved baby retailer, we pride ourselves on fostering a family-oriented work culture that values growth, collaboration, and exceptional customer service. Our Area Manager role offers a unique opportunity to lead multiple stores across Sydney, with access to comprehensive training pathways, generous employee benefits, and the chance to make a meaningful impact in the community. Join us and be part of a passionate team dedicated to providing outstanding experiences for families while enjoying a supportive environment that prioritises your professional development.
