Baby Bunting is seeking a CX & Delivery Lead for Inspiration, Gifting & Discovery. You will own the squad roadmap and drive initiatives from problem definition through to release and optimisation, influencing the start of the customer journey.
You'll collaborate across UX, Insights, Technology, Online Trade and Marketing to turn customer insight into practical improvements for online and stores, shaping personalised gifting experiences and driving commercial growth.
CX & Discovery Lead — Gifting & Registry Experience in Dandenong employer: Baby Bunting Pty
As Australia's largest and most beloved baby retailer, we pride ourselves on fostering a family-oriented work culture that values growth, collaboration, and exceptional customer service. Our Area Manager role offers a unique opportunity to lead multiple stores across Sydney, with access to comprehensive training pathways, generous employee benefits, and the chance to make a meaningful impact in the community. Join us and be part of a passionate team dedicated to providing outstanding experiences for families while enjoying a supportive environment that prioritises your professional development.
