At a Glance
- Tasks: Design and manage secure telephony and videoconferencing solutions for the Federal Government.
- Company: Join Azooa, a fast-growing Australian digital innovator.
- Benefits: Competitive hourly rate, meaningful projects, and career growth opportunities.
- Other info: Collaborate with a dynamic team on exciting government projects.
- Why this job: Make a real impact in secure communications within DFAT's ICT environment.
- Qualifications: 5+ years in Unified Communications with NV1 security clearance required.
The predicted salary is between 264 - 264 $ per hour.
Azooa is currently responding to RFQTS LH-06316 and is seeking Expressions of Interest from experienced professionals for a Senior Infrastructure Engineer – Unified Communications (Telephony & Videoconferencing) opportunity supporting the Department of Foreign Affairs and Trade (DFAT). This is an exciting opportunity to contribute to a high‑impact Federal Government environment, supporting secure voice, video, and collaboration platforms within DFAT’s Telecommunications and Data Centre Support (TCS) section.
About the role
This role requires a senior‑level engineer with deep expertise in Unified Communications (UC) to support the design, implementation, optimisation, and operational management of secure telephony and videoconferencing solutions. You’ll play a key role in maintaining and enhancing critical communications capability across DFAT’s ICT environment, working closely with internal teams, vendors, and stakeholders to ensure secure and reliable service delivery.
Key Responsibilities
- Support, configure, and deploy telephony and videoconferencing infrastructure
- Provide SME advice on secure Unified Communications solutions
- Troubleshoot and resolve complex UC issues in collaboration with the NOC
- Develop solution designs, SOPs, and As‑Built documentation
- Conduct validation and verification activities
- Collaborate with vendors and internal stakeholders across delivery and support functions
- Support proof‑of‑concept builds and innovation initiatives
- Contribute to continuous improvement across secure communications platforms
We’re looking for professionals with strong experience managing Unified Communications environments, including voice, video, and VoIP technologies.
Technical Capability
- Strong experience in Unified Communications / Voice / VTC solution design and support
- 5+ years’ experience with VoIP protocols, including SIP, RTP, SRTP, XMPP
- 5+ years’ experience with relevant codecs, including G711, G729, H.264 / H.265
- Strong experience with Translation, Bridging, Cisco and collaboration technology
- Demonstrated experience with Cisco UC technologies, including CUCM / Call Manager, Expressway, CMS / CMM, Telepresence / Webex endpoints
- Experience with Microsoft Teams / Direct Routing, Session Border Controllers (SBCs) such as AudioCodes, Ribbon, or CUBE
Security & Delivery Capability
- Strong understanding of the ASD Essential 8 security framework
- Strong communication and stakeholder engagement skills
- Proven teamwork, collaboration, and delivery capability in secure enterprise environments
Highly Regarded Experience
- Networking, including routing/switching, DHCP, DNS, TCP/IP, and VLANs
- Scripting and automation using PowerShell, Python, Bash, or Ansible
- Virtualisation, Active Directory, and PKI
- QoS and DSCP traffic management in secure environments
If you’re a seasoned Unified Communications Engineer with NV1 clearance and experience across secure telephony and videoconferencing environments, we’d love to hear from you. Apply via LinkedIn Easy Apply or reach out to express your interest in this opportunity.
Unified Communications Engineer in Canberra employer: Azooa
Azooa is an exceptional employer, offering a dynamic work environment that prioritises innovation and collaboration within the Defence sector. Located in Majura Park, ACT, employees benefit from a strong commitment to professional development, access to cutting-edge resources, and the opportunity to contribute to critical national security initiatives like AUKUS. With a focus on workforce excellence and a supportive culture, Azooa empowers its team members to thrive in their roles while making a meaningful impact.
