At a Glance
- Tasks: Manage residential strata claims from start to finish with expert support.
- Company: Join a leading Australian commercial property and strata underwriting agency.
- Benefits: Competitive salary, hybrid work options, and ongoing professional development.
- Other info: Be part of a diverse team in a growing, stable business.
- Why this job: Kickstart your insurance career with mentorship from experienced professionals.
- Qualifications: Relevant degree preferred; strong communication and analytical skills are key.
The predicted salary is between 72000 - 88000 $ per year.
The Axis Advantage
As a premier Australian commercial property and strata underwriting agency, Axis Underwriting thrives on complexity. We specialise in Strata as well as high-hazard and “hard-to-place” risks that standard markets often avoid. As a fully owned subsidiary of Steadfast (ASX: SDF) and a top-10 Lloyd’s of London APAC coverholder, we offer the perfect intersection of global market prestige and local stability.
The Opportunity
Due to continued growth, we have an opportunity for a Junior Claims Consultant to join our Melbourne-based Claims team. This role suits a recent graduate or someone early in their claims career who wants to build a long-term career in insurance. You will manage your own portfolio of residential strata claims end-to-end, with coaching and support from an experienced team.
Why this role is different
- You will be coached and mentored by experienced claims professionals who are invested in your development.
- Handle a broad range of residential strata losses, from escape of liquid and storm damage through to fire and impact claims.
- Work with a leading global insurer to gain insight into how claims are managed under a binding authority arrangement.
What you will do
- Manage claims from lodgement through to settlement, working towards fair, timely and proactive outcomes.
- Interpret policy wordings and apply General Insurance legislation and codes to real-world loss scenarios.
- Work with loss adjusters, builders and other service providers to keep claims moving and service standards high.
- Act as a point of contact for brokers and insureds, providing clear and accurate claim updates and coverage responses.
- Build your technical knowledge through day-to-day claims handling with support from the team.
About you
- Background: Previous exposure to property claims or insurance is an advantage but not essential.
- A relevant tertiary qualification (law, commerce, business or similar) is highly regarded.
- Analytical mind: You enjoy the “detective work” of insurance, interpreting wordings and analysing facts to reach the right outcome.
- Communication: Strong written and verbal communication skills, with the confidence to build rapport with brokers and stakeholders.
- Customer focus: You take pride in delivering outstanding service and a proactive, can-do approach.
- Eagerness to learn: You are always looking for ways to develop your skills and are a positive, collaborative team player.
Rewards and flexibility
- Financial growth: Competitive salary, annual salary reviews and a performance-based bonus program.
- Work-life balance: Genuine hybrid work arrangement (Melbourne CBD based).
- Professional development: Ongoing coaching and technical support to help you build your claims expertise.
- Stability: Join a long-standing, diverse and collaborative team in a growing, successful business.
Junior Claims Consultant in Melbourne employer: Axis Underwriting Services
Axis Underwriting Services is an exceptional employer, offering a vibrant workplace where you can thrive in your career as an Assistant Underwriter or Underwriter. With a strong focus on employee development and a supportive team culture, you'll have the opportunity to enhance your skills in the dynamic field of Strata Insurance while enjoying the benefits of working in a highly regarded organisation. Join us and be part of a growing team that values your contributions and fosters professional growth.
Contact Details:
Axis Underwriting Services Recruitment Team
