At a Glance
- Tasks: Lead NSW operations, drive strategic direction, and empower your team.
- Company: Axis Supports, a growing NDIS provider with a supportive culture.
- Benefits: Career growth opportunities, dedicated resources, and work-life balance.
- Other info: Enjoy a dynamic environment with genuine pathways for development.
- Why this job: Make a real impact while enjoying autonomy and modern tools.
- Qualifications: Experience in leading disability or community services operations.
The predicted salary is between 82800 - 101200 $ per year.
If you are looking for the leadership role that will define your 2027, you just found it. You probably got into this work because you care about the people behind the roster. But somewhere along the way, the job often turns into plugging gaps, chasing paperwork, and being the person everyone calls when something breaks. We want to give you back the reason you started.
At Axis Supports, you will lead our NSW operations with the autonomy to make real decisions and a team that actually shares the load. Since 2017, as a registered NDIS provider, we have grown steadily rather than quickly. This means our compliance and scheduling systems are already mature, our North Strathfield workspace is established, and you will be stepping in to refine and lead, not starting from scratch.
What you will do
- Drive the NSW Operation: Step far beyond just managing a roster. You will steer the strategic direction and daily performance of our NSW region, balancing workforce planning, service quality, financial health, and participant outcomes.
- Maintain Operational Excellence (Without the Headache): Apply your deep knowledge of the SCHADS Award and NDIS Practice Standards without the manual grind. We utilise smart apps and automated workflows to make compliance a seamless background process rather than a daily burden.
- Empower Your Team: Back your team leaders and frontline staff, fostering a supportive environment where good people want to stay.
- Lead with Empathy: Act as the decisive, fair point of escalation to resolve complex concerns with participants and their families.
What you can expect from us
- Cross-Sector Career Growth: We are more than just an NDIS provider. We operate a sister Aged Care company and a Registered Training Organisation (RTO). As we scale, your scope can too, offering genuine pathways for cross-sector development and group-level leadership.
- Dedicated Resourcing: Two full-time assistants to ensure your focus remains on high-level decisions and strategy, not routine admin. A corporate credit card.
- True Autonomy: Real authority over your jurisdiction, backed by a leadership team that trusts your calls.
- Premium Tools: A new electric work vehicle and a modern office close to the train, complete with your own parking spot.
- Work-Life Boundaries: A shared on-call structure so your evenings actually belong to you.
Who we are looking for
You will thrive in this role if you have a proven track record leading broad disability or community services operations. You know the legislation, you are comfortable using modern tech stacks to drive efficiency, and you maintain a calm, methodical approach when the day doesn't go to plan.
Operations Manager in Strathfield employer: Axis Supports
At Axis Supports, we pride ourselves on being an exceptional employer that values the well-being of our team and the people we serve. Located in North Strathfield, our supportive work culture fosters collaboration and empowers employees with genuine growth opportunities across sectors, including aged care and training. With dedicated resources, premium tools, and a commitment to work-life balance, we ensure that our Operations Manager can focus on making impactful decisions without the usual administrative burdens.
