Axiom Technologies in Australia is seeking an experienced IT Service Desk Analyst to provide first-line support for Windows, Office 365, VPN and hardware issues. You will log and track requests in ServiceNow, diagnose problems and resolve tickets in a fast-paced environment.
The role requires strong communication, time management and willingness to work shifts including weekends and holidays. Prior ITIL knowledge and 2+ years in a similar service desk role are preferred.
IT Service Desk Specialist β Windows, O365 & ServiceNow in Sydney employer: Axiom Technologies
Axiom Technologies is an exceptional employer that fosters a collaborative and innovative work culture, perfect for a Senior Network Engineer looking to make a significant impact. With a focus on employee growth, we offer ongoing training and development opportunities, ensuring you stay at the forefront of technology while working in a dynamic environment across multiple sites in Australia. Join us to be part of a team that values your expertise and encourages meaningful contributions to our network solutions.