Sydney, NSW, Australia TCS - AU_Syd - CBA
About the job ServiceNow Developer_L3R6587W
Experience: 5+ years experience in Service Catalog development/administration/implementation/configuration using the ServiceNow ITSM solution.
Responsibilities
- Responsible for developing/administering technical solutions on the ServiceNow tool platform for design and catalog development
- Understands the differences between the configuration and customization of the ServiceNow platform and apply experience to complete the analysis
- Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users.
- Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues
- Consults with Process Leaders to develop appropriate technical solutions in Service Now
- Follows up on outstanding development needs and provides timely status reports to the project manager
- Advises on options, risks, s and impacts on business/ITIL processes
- Communicates technical problems and solutions to both technical and non-technical
Primary Skills
- Working knowledge of ServiceNow components like Business Rules, Client Scripting, UI
- Strong customer service and excellent verbal/written communication
- ITIL/ServiceNow certified
Desired Skills
- Hands‐on integrations experience with third‐party tools/applications with ServiceNow using plugins & custom integrations
- MID Server configurations for integrations & data pull
- Discovery, Asset Management, CMDB knowledge & experience
- Non‐ITSM application development experience is an added advantage
- Understand the full application lifecycle
- Desired past work experience with industry‐leading providers of ITSM tools
ServiceNow Developer_L3R6587W employer: Axiom Technologies
Axiom Technologies is an exceptional employer that fosters a collaborative and innovative work culture, perfect for a Senior Network Engineer looking to make a significant impact. With a focus on employee growth, we offer ongoing training and development opportunities, ensuring you stay at the forefront of technology while working in a dynamic environment across multiple sites in Australia. Join us to be part of a team that values your expertise and encourages meaningful contributions to our network solutions.
