At a Glance
- Tasks: Provide on-site support for desktop computing and assist end-users with tech issues.
- Company: Axiom Technologies, a global IT services partner with a focus on innovation.
- Benefits: Part-time role with flexible hours and opportunities for growth.
- Other info: Great opportunity for students to gain hands-on experience in a supportive environment.
- Why this job: Join a dynamic team and enhance your IT skills while helping others.
- Qualifications: Basic IT skills and a passion for customer service; freshers welcome!
The predicted salary is between 22.5 - 27.5 $ per hour.
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans.
This role will provide on-site/ on-call assistance to end-users within the organization's desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
• Desired Experience
- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools, installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities, including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
Personal Attributes
- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and highly detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality, no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
In-depth knowledge of
- Windows OS (e. g. XP, Vista, Windows 7, 10)
- Microsoft Office applications
- PC Laptop hardware
- PC Laptop peripherals, including printers
- Mobile devices
Basic knowledge of
- Active Directory
- Exchange
- Apple OS
- SCCM
- IT Qualifications
At least two of the following
- PC Laptop OEM Maintenance Certification
- Comp TIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification
Experience in a similar role
- 1 year of relevant experience.
- Freshers and IT Students are also Welcome.
What next?
- If you are looking for that next challenge
- #J-18808-Ljbffr
Desktop Support Officer – Burnie employer: Axiom Technologies
Axiom Technologies is an exceptional employer that fosters a collaborative and innovative work culture, perfect for a Senior Network Engineer looking to make a significant impact. With a focus on employee growth, we offer ongoing training and development opportunities, ensuring you stay at the forefront of technology while working in a dynamic environment across multiple sites in Australia. Join us to be part of a team that values your expertise and encourages meaningful contributions to our network solutions.
