At a Glance
- Tasks: Own the sales cycle for high-value home services operators in Australia.
- Company: Join Avoca, a fast-growing AI startup transforming the home services industry.
- Benefits: Competitive salary, equity, flexible PTO, and daily meals provided.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Shape the future of AI-driven customer engagement in a $1 trillion market.
- Qualifications: 2-5 years of B2B SaaS sales experience and strong communication skills.
We build AI tools for the service pros running a $1 Trillion+ industry. They deserve software that works as hard as they do. Our founders, Tyson and Apurva, grew up answering phones for their moms' businesses. They learned early that for small businesses, a missed call is a lost job. We're building Avoca to help home service pros win every job and grow on their own terms.
How we work
We're obsessed with our customers. We talk to them daily, sit with their teams, and build to solve their problems. We know the stakes. Fast pace is a given. We meet customers where they are: flying out to their call centers and showing up at industry conferences.
Our Values
- Customer Obsession: Seek team members who act decisively when encountering problems rather than dwelling on them. Prioritising collective success over individual ambitions.
- Solutions Not Problems: Focus on making things better, especially given constant new challenges.
Come join us
Defining the AI front office for a $1 Trillion+ industry. 100 people and growing. Backed by top investors. We're in Union Square together every day. Lunch on us, and benefits built to support the best work of your career.
About the Role
As an Account Executive at Avoca, you'll own the full sales cycle, from first conversation to close, for high-value home services operators in Australia. You'll work directly with founders, owner-operators, and revenue leaders to understand their call flows, conversion challenges, and growth goals, and help them adopt Avoca as a mission-critical revenue engine.
What You'll Do
- Own the end-to-end sales cycle for mid-market and enterprise home services customers across Australia.
- Run discovery calls to deeply understand customer operations, call workflows, and revenue pain points.
- Deliver tailored demos and solution pitches that map Avoca's AI to customer outcomes.
- Build pipeline through outbound, inbound, and channel partners.
- Manage pipeline, forecasts, and deal progression with high accuracy.
- Partner closely with Product, Engineering, and Customer Success to close complex deals.
- Provide feedback from the field to help shape product roadmap and positioning.
- Hit and exceed monthly and quarterly revenue targets.
What You'll Bring
- 2-5+ years of closing experience in B2B SaaS (AI, vertical SaaS, or operational software preferred).
- Proven ability to run complex sales cycles and close high-ACV deals.
- Strong discovery skills: you ask great questions and listen closely.
- Clear, confident communicator who can explain technical concepts simply to varied stakeholders.
- Highly organised, proactive, and comfortable in fast-moving environments.
- Excited to work with a high-ownership team across multiple time zones.
- BONUS: Market/domain knowledge and/or an existing trades network.
Who You Are
- Experience selling to home services, SMBs, or operations-heavy businesses.
- Familiarity with call centers, customer support, or revenue operations.
- Experience working in early-stage startups.
- Thrive in ambiguity and create structure: you're energised by a blank page, make sound decisions with incomplete information, and build repeatable process where none exists.
- Have a high motor: self-driven, relentless in pursuit of pipeline, and have a competitive mindset.
- Are already embedding AI into your go-to-market in a systematic way, across prospecting, research, outreach, call prep and pipeline management, and can show the workflows you've built and the results they drive.
Why Avoca
At Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity. We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Account Executive in Sydney employer: Avoca, Inc.
Avoca, Inc. offers a dynamic work environment focused on customer obsession and collaboration, allowing employees to see the direct impact of their work on clients daily. The company provides competitive compensation packages, including equity and comprehensive benefits, fostering professional growth and stability. Team members are encouraged to act decisively and prioritize collective success, making it an attractive place for those looking to thrive in a fast-paced industry.