Patient Access & Support Concierge

Patient Access & Support Concierge

Full-Time 45000 - 55000 $ / year (est.) On-site
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At a Glance

  • Tasks: Welcome patients and guide them through funding and access steps with care.
  • Company: Avive Health, a compassionate healthcare provider focused on patient support.
  • Benefits: Flexible hours, supportive team environment, and opportunities for growth.
  • Other info: Fast-paced environment with a focus on trust and data quality.
  • Why this job: Make a real difference in patients' lives while developing your communication skills.
  • Qualifications: Strong phone manner and excellent communication skills required.

The predicted salary is between 45000 - 55000 $ per year.

Avive Health is seeking a front-line intake associate to warmly welcome patients, carers and referrers and guide them through funding and access steps.

You will gather non-clinical information, document it in Hub Spot, and ensure accurate handovers to the Intake team.

You will need a strong phone manner, excellent communication, and the ability to build trust quickly while maintaining data quality and service standards in a fast-paced environment.

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Patient Access & Support Concierge employer: Avive Health

Avive is an exceptional employer, offering a dynamic and supportive work environment in the heart of the Mornington Peninsula. As an Administration Officer, you'll enjoy a diverse role that fosters professional growth while contributing to meaningful healthcare experiences for patients and their families. With a collaborative culture and opportunities to develop your skills across various administrative functions, Avive is committed to creating a workplace where your ideas are valued and your contributions make a real difference.

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Contact Details:

Avive Health Recruitment Team

We think you need these skills to ace Patient Access & Support Concierge

Strong Phone Manner
Excellent Communication
Data Quality Management
Service Standards Adherence
Trust Building
Non-Clinical Information Gathering
HubSpot Documentation