At a Glance
- Tasks: Coordinate support worker rosters and manage staffing changes for individuals with disabilities.
- Company: Join AvisCare, a passionate team dedicated to empowering individuals in our community.
- Benefits: Enjoy professional growth, a competitive salary, and a supportive work environment.
- Other info: Thriving, fast-paced environment with opportunities for career advancement.
- Why this job: Make a real difference in people's lives while honing your organisational skills.
- Qualifications: Strong organisational skills, attention to detail, and excellent communication abilities.
The predicted salary is between 41778 - 51062 $ per year.
At AvisCare, we are dedicated to providing exceptional support to individuals with disabilities, empowering them to lead fulfilling lives. Our team is passionate, caring, and committed to making a positive impact in our community.
The Role: We are seeking a proactive, highly organised and detail-oriented Rostering Officer to join our team. This is a fast-paced, hands-on role responsible for coordinating support worker rosters, managing staffing changes and ensuring shifts are filled accurately and efficiently. Working closely with our Care Coordinators and Rostering Manager, you will play an important role in maintaining continuity of care while balancing participant needs, staff availability and operational requirements.
Key Responsibilities:
- Develop, maintain and update support worker rosters across Supported Independent Living (SIL) homes and community services.
- Coordinate shift coverage, respond to staff absences and manage last-minute rostering changes.
- Ensure rosters accurately reflect participant support requirements, staff availability and service needs.
- Communicate roster changes and shift allocations clearly and promptly to relevant team members.
- Work collaboratively with Care Coordinators to identify staffing requirements and maintain continuity of care.
- Monitor unfilled shifts, outstanding roster requests and changes to ensure timely follow-up and resolution.
- Maintain accurate rostering records, including shift times, cancellations and staffing adjustments.
- Support the allocation and introduction of new support workers into appropriate services.
- Identify potential rostering conflicts and escalate as necessary.
- Consider relevant employment conditions, fatigue management and rostering requirements when allocating shifts.
What We Offer:
- Opportunities for professional growth and career advancement.
- A supportive and inclusive work environment.
- Competitive salary package.
About You:
We are looking for someone who thrives in a busy environment, enjoys solving problems and takes pride in getting the details right. You will have:
- Excellent organisational skills and the ability to manage multiple competing priorities.
- Strong attention to detail and a commitment to accuracy.
- Excellent communication and interpersonal skills.
- A proactive approach to problem-solving and following tasks through to completion.
- Confidence working under pressure and responding to changing operational demands.
- The ability to work both independently and collaboratively within a team.
- Strong computer literacy, including proficiency in Microsoft Office and confidence learning new systems.
- Experience in rostering, scheduling, workforce coordination or administration (desirable).
- Experience in disability, community services or other 24/7 service environments (desirable).
- NDIS Worker Screening Clearance or willingness to obtain one.
- Full working rights in Australia.
Rostering Officer in Canberra employer: Avis Care Services
At AvisCare, we pride ourselves on being an exceptional employer that values passion and commitment in supporting individuals with disabilities. Our North Brisbane location fosters a supportive and inclusive work culture, offering competitive salaries and ample opportunities for professional growth. Join our dynamic team where your contributions make a meaningful impact in the community and where you can thrive in a fast-paced, rewarding environment.
