At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage rental operations.
- Company: Join Avis Budget Group, a global leader in mobility solutions.
- Benefits: $34.36ph plus bonuses, 5 weeks annual leave, and employee discounts.
- Other info: Enjoy a supportive culture with training and growth opportunities.
- Why this job: Step into a leadership role and make a real impact on customer experiences.
- Qualifications: Full driver's licence and experience in customer service or retail.
The predicted salary is between 60300 - 73700 $ per year.
Time to step up into a people leadership position?We have a Supervisor - Customer Service opportunity or what we call a Senior Rental Operations Agent to guide our team to ensure we are delivering a superior service and product to our customers.
- Leadership position
- $34.36ph + Loadings + Bonuses
- Fulltime Permanent role (38h pw)
- 5 Weeks of Annual Leave
- Training provided to help you achieve your goals & reach your potential
- Supportive, friendly, and caring culture
- Large, stable global organisation
- Opportunity to grow and move internally within our business
About the Role
The Senior Rental Sales Agent is the face of our brand!
In this position you will interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.
- What you’ll do
- Establishing customer car rental needs by actively listening
- Assist with leadership duties
- Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
- Communicate rental procedures and guidelines effectively
- Complete rental bookings in a timely, efficient and accurate manner
- Answering customer questions and inquiries
- What we’re looking for
- Applicants must have a full and valid driver’s licence
- This is a full-time position and requires availability to work on a rotational roster that includes weekdays, weekends and public holidays
- Ability to work in a fast-paced environment while delivery exceptional customer service
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
- $34.36ph + loadings/overtime rates +performance Bonuses
- 5 Weeks of Annual Leave
- Employee discounts oncar rentalacross Avis Budget Group
- Full training providedto help you achieve your goals & reach your potential
- Wellbeing programmeincluding discounted life insuranceoptions +discounted health cover+superannuationoptions
- Employee Assistance Programme(EAP)provided by Converge – 24/7 support for your mental health and wellbeing
- About Avis Budget Group
We don't just rent cars.
We're changing the way people move.
Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.
With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
- Mackay Queensland Australia
- #J-18808-Ljbffr
Supervisor - Customer Service & Operations employer: Avis Budget Group
At Avis Budget Group, we pride ourselves on being a fantastic employer that values hard work and attention to detail. Located at Melbourne Airport, our supportive and friendly culture fosters employee growth through comprehensive training and internal mobility opportunities. With competitive pay, performance bonuses, and a strong wellbeing programme, we ensure our team members feel valued and empowered in their roles.
