At a Glance
- Tasks: Engage with customers, manage bookings, and ensure vehicle cleanliness.
- Company: Join Avis Budget Group, a global leader in transportation solutions.
- Benefits: Enjoy competitive pay, 5 weeks annual leave, and employee discounts.
- Other info: Comprehensive training provided to help you succeed.
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Must have a valid driver's licence and customer service experience is a plus.
The predicted salary is between 24.3 - 29.7 $ per hour.
Start Your Career Journey in Rocklea with Avis Budget Group! Dreaming of a role where every day brings something new? Join us at our Rocklea location, and become part of a team that helps travellers create unforgettable experiences. If you thrive in a fast-paced, dynamic environment and love the buzz of international travel, this is your chance to be at the heart of it all. Your next adventure starts here.
Career Snapshot:
- Rocklea, QLD Location
- Full-Time role (38 hours pw)
- 5 Weeks of Annual Leave
- Competitive Hourly Rate + Loadings + Bonus Structure
- Free Staff Parking
- Supportive, Friendly, and Inclusive Culture
- Entry-Level Opportunity with Full Training Provided
- Global Company with Career Growth Potential
About the Role
In this role you will be the face of our brand! You’ll interact with our customers at the rental counter, complete rental bookings and respond to general customer inquiries.
What you’ll do:
- Interact with our customers face to face, promoting the Avis Budget Group brand
- Completing rental transactions, contracts and bookings
- Cleaning the interior and exterior of our vehicles according to company standards
- Inspecting vehicles for any damages that occurred during the previous rentals
What We’re Looking For:
- A full and valid Australian driver’s licence
- Availability to work 38 hours per week
- Experience in customer service, retail, hospitality, or sales is a plus
- Ability to work in a fast-paced environment while delivering exceptional service
- Comfortable using computer systems to manage bookings and rental information
- Strong attention to detail and ability to follow procedures
Perks & Benefits:
- Competitive hourly rate + loadings + performance bonuses
- 5 Weeks of Annual Leave
- Wellbeing program including life insurance, discounted health cover & superannuation options
- Access to discounts on retail, fitness, cinema, and more
- Employee discounts on car rentals across Avis Budget Group
- 24/7 Mental Health Support via Employee Assistance Program (EAP)
- Comprehensive training to help you succeed and grow
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions. Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress. Apply now and start your journey with us!
Customer Service & Operations Representative in Rocklea employer: Avis Budget Group
At Avis Budget Group, we pride ourselves on being a fantastic employer that values hard work and attention to detail. Located at Melbourne Airport, our supportive and friendly culture fosters employee growth through comprehensive training and internal mobility opportunities. With competitive pay, performance bonuses, and a strong wellbeing programme, we ensure our team members feel valued and empowered in their roles.
