Customer & Operations Representative (Casual)

Customer & Operations Representative (Casual)

Full-Time 48 - 49 $ / hour (est.) On-site
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At a Glance

  • Tasks: Engage with customers, manage bookings, and ensure vehicle cleanliness.
  • Company: Join Avis Budget Group at Mount Isa Airport, a global leader in transport solutions.
  • Benefits: $48.95ph plus bonuses, discounts, and comprehensive training.
  • Other info: Supportive culture with 24/7 mental health support and employee discounts.
  • Why this job: Kickstart your career in a dynamic environment with endless opportunities for growth.
  • Qualifications: Valid driver's licence and customer service experience preferred.

The predicted salary is between 48 - 49 $ per hour.

Start Your Career Journey at Mount Isa Airport with Avis Budget Group! Dreaming of a role where every day brings something new? Join us at Mount Isa Airport, Australia's gateway to the world, and become part of a team that helps travellers create unforgettable experiences. If you thrive in a fast-paced, dynamic environment and love the buzz of international travel, this is your chance to be at the heart of it all. Your next adventure starts here. Ready to take our operations to new heights?

Career Snapshot:

  • Mount Isa Airport, Qld Location
  • Casual Role 3-4 days per week
  • $48.95ph + Loadings + Performance Bonuses
  • Supportive, Friendly, and Inclusive Culture
  • Entry-Level Opportunity with Full Training Provided
  • Global Company with Career Growth Potential

About the Role

In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings and respond to general customer inquiries.

What you'll do:

  • Interact with our customers face to face, promoting the Avis Budget Group brand
  • Completing rental transactions, contracts and bookings
  • Cleaning the interior and exterior of our vehicles according to company standards
  • Inspecting vehicles for any damages that occurred during the previous rentals

What We're Looking For:

  • A full and valid Australian driver's licence
  • Availability to work a rotating roster (including weekends, evenings, and public holidays)
  • Experience in customer service, retail, hospitality, or sales is a plus
  • Ability to work in a fast-paced environment while delivering exceptional service
  • Comfortable using computer systems to manage bookings and rental information
  • Strong attention to detail and ability to follow procedures

Perks & Benefits:

  • $48.95ph + loadings + performance bonuses
  • Wellbeing program including life insurance, discounted health cover & superannuation options
  • Access to discounts on retail, fitness, cinema, and more
  • Employee discounts on car rentals across Avis Budget Group
  • 24/7 Mental Health Support via Employee Assistance Program (EAP)
  • Comprehensive training to help you succeed and grow

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions. Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

Customer & Operations Representative (Casual) employer: Avis Budget Car Rental LLC

At Avis Budget Group, we pride ourselves on being a global industry leader that fosters a dynamic and inclusive work culture. As a Talent Acquisition Specialist in Mascot, NSW, you'll enjoy competitive salary packages, flexible working arrangements, and a comprehensive wellbeing programme, all while contributing to our mission of transforming mobility. With ample opportunities for professional growth and a supportive environment, this role is perfect for those looking to make a meaningful impact in their career.

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Contact Details:

Avis Budget Car Rental LLC Recruitment Team

We think you need these skills to ace Customer & Operations Representative (Casual)

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Teamwork
Attention to Detail
Flexibility