At a Glance
- Tasks: Manage end-to-end accounts receivable and resolve billing discrepancies.
- Company: Join Avina, a national allied health organisation with a collaborative culture.
- Benefits: Enjoy a competitive salary, hybrid work flexibility, and career growth opportunities.
- Other info: Dynamic role with opportunities to improve processes and systems.
- Why this job: Take ownership of your work and make a real impact in the finance team.
- Qualifications: Experience in accounts receivable and strong communication skills required.
The predicted salary is between 80000 - 80000 $ per year.
Take ownership of end-to-end Accounts Receivable in a permanent full-time role with hybrid flexibility. Partner with senior Finance leaders in a national organisation.
Joining a new organisation should give you the opportunity to bring what you already know, take ownership of your work and have a genuine impact on how things are done. At Avina, we're looking for an experienced Accounts Receivable Officer to take ownership of our end-to-end accounts receivable function. This is a hands-on role for someone who is confident managing AR independently, working through issues and communicating with senior stakeholders across Finance and the broader business.
Avina is a national allied health and behaviour support organisation, delivering community and clinic-based support to people across the lifespan, with 400+ clinicians across QLD, NSW, VIC and SA. Everything we do is guided by our values: Progressive | Curious | Respectful | Collaborative | Informed | Purposeful.
Your Role at Avina
Reporting to our Finance Manager, you'll be responsible for the day-to-day management of accounts receivable across Avina, ensuring payments are accurately allocated and reconciled, outstanding accounts are actively managed and our financial records remain accurate. This is not a role where you'll need someone overseeing every step. We're looking for someone who brings solid AR experience, is comfortable taking responsibility for their function and knows how to keep the right people informed.
You'll work closely with our Finance Manager, Billing Manager and CFO, as well as teams across Service Delivery, Operations and Client Services, to resolve issues and keep things moving.
What You'll Be Doing
- Managing the end-to-end accounts receivable process, including receipting, payment allocation and reconciliation
- Monitoring outstanding debtor balances and proactively following up overdue accounts
- Managing the Finance inbox and responding to account and invoice enquiries
- Maintaining accurate debtor records and resolving billing discrepancies
- Preparing debtor reporting and providing updates on aged receivables
- Managing lodgements with external debt collection providers
- Completing account reconciliations and investigating discrepancies
- Supporting month-end close, reporting and audit requirements
- Working across external claiming portals for non-NDIS clients
- Identifying opportunities to improve AR processes and systems
What You'll Bring
Experience, judgement and attention to detail. We're looking for someone who already understands accounts receivable and is comfortable being accountable for their work. Ideally, you'll bring:
- Demonstrated experience across accounts receivable, credit control or billing, ideally within a high-volume environment
- Strong reconciliation skills and excellent attention to detail
- Confidence managing aged debt and following accounts through to resolution
- Experience working with an ERP or accounting system — Sage Intacct experience would be highly regarded
- Intermediate Microsoft Excel skills
- Strong written and verbal communication skills
- The confidence to communicate effectively with senior Finance stakeholders and teams across the business
- The ability to manage competing priorities and month-end deadlines
- A proactive, solutions-focused approach rather than waiting for issues to be escalated to you
- Experience within healthcare, allied health, disability or the NDIS would be highly regarded, as would experience with claiming platforms such as PRODA, HPOS, DVA or DSOA.
Why Avina
Our Finance team plays an important role in making sure Avina can continue delivering high-quality services to the people and communities we support. Strong accounts receivable isn't just about numbers on a ledger — it supports healthy cash flow, accurate information and the ongoing delivery of participant care.
This is a full-time, permanent position based from our Coorparoo office in Brisbane, with hybrid working. If you're an experienced AR professional who likes knowing what's happening across your ledger, enjoys solving problems and wants the autonomy to take ownership of your function, we'd like to hear from you.
Accounts Receivable Officer employer: Avina
At Avina, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that values progressive thinking and professional growth. Our team of over 400 clinicians enjoys flexible working arrangements, autonomy in their roles, and access to structured supervision and clinical support, all while making a meaningful impact in the lives of individuals with psychosocial disabilities. Located in Northcote, our community-based approach allows for real connections and the opportunity to deliver person-centred care in the environments that matter most.
