As a Patient Navigator, you pick up every patient after their medical consultation and guide them to a confident decision about treatment. You explain their options, costs and next steps, handle questions and help them book and pay for the treatments they require.
This is a sales role at heart. You'll be measured on consultation-to-treatment conversion and revenue. Trust is everything: the best results come from honesty, empathy and real follow-through, never pressure.
Perks and Benefits
- Generous annual leave, plus public holidays based on location.
- Extra annual leave for your birthday or an alternative celebration day.
- Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable).
- Opportunities for professional growth via Mauve Academy β our learning portal.
- Annual training allowance for career development.
- Hybrid working environment, with home setup allowance (where applicable).
- Optical benefits (Β£155/β¬180 toward eye tests, glasses, and lenses).
- Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.
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