Gaming Manager

Gaming Manager

Full-Time On-site
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AVC Operations Pty Limited – Cairns North QLD

$79,550 - $80,550 a year

Permanent

19h ago , from AVC Operations Pty Limited

Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Queensland.

We currently have an opportunity at: Daunwoody's Hotel.

As Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.

What's on offer?


  • Competitive salary + Super
  • Discounts across 260+ venues in Australia and New Zealand
  • Genuine investment in your development and career progression
  • The opportunity to take ownership of gaming operations within an established venue
  • Support from experienced venue and operational leadership teams

About the role


As Gaming Manager, you'll be responsible for the day-to-day operation and performance of the gaming room at your venue.

Your responsibilities will include:

  • Leading daily gaming operations and maintaining a strong floor presence
  • Driving gaming revenue, performance and agreed KPIs
  • Reviewing results and identifying opportunities to improve performance
  • Supporting gaming promotions and customer engagement initiatives
  • Ensuring compliance with Queensland gaming legislation and responsible gambling requirements
  • Maintaining harm-minimisation and self-exclusion procedures
  • Managing operational audits, cash controls and reporting
  • Recruiting, training, coaching and developing gaming team members
  • Working closely with the Venue Manager and broader leadership team
  • Delivering a welcoming and responsible experience for every guest

About you


You'll ideally bring:

  • Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member
  • Strong commercial understanding of gaming performance and KPIs
  • Sound knowledge of Queensland gaming compliance and responsible gambling requirements
  • Proven ability to lead, coach and develop a team
  • Strong communication, organisation and customer-service skills
  • A hands‑on leadership style
  • Flexibility to work peak trading periods, including evenings and weekends
  • Current Queensland RSA and RSG certificates
  • Current RMLV and Approved Manager approval, or willingness to obtain them
  • A current Gaming Nominee licence, or eligibility and willingness to obtain it
  • Customer Liaison Officer experience is desirable but not essential

If you're an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we'd love to hear from you.

Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.

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Gaming Manager employer: Avc Operations Pty Limited

AVC Operations Pty Limited is an exceptional employer, offering a vibrant work culture at Retro's Fortitude Valley, where you can thrive in a fast-paced environment surrounded by great music and a passionate team. With competitive salaries, performance bonuses, and genuine career progression opportunities, employees are supported through training and leadership development, making it an ideal place for those looking to grow in the hospitality industry. Join us in creating memorable nights out while enjoying the benefits of working in one of Brisbane's most iconic venues.

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Contact Details:

Avc Operations Pty Limited Recruitment Team