At a Glance
- Tasks: Support members with private health insurance needs and manage sales enquiries.
- Company: Doctors’ Health Fund, a health insurer dedicated to the medical community.
- Benefits: Permanent full-time role with hybrid working and supportive team culture.
- Other info: Join a passionate team focused on quality member service and career growth.
- Why this job: Make a difference in the medical community while achieving sales targets.
- Qualifications: Customer service or sales experience; health insurance knowledge is a plus.
The predicted salary is between 62100 - 75900 $ per year.
About Doctors’ Health Fund
Doctors’ Health Fund is a restricted private health insurer dedicated exclusively to the medical community and their families. Proudly part of the Avant Mutual Group, we’re owned by doctors, not shareholders, and support more than 50,000 members across Australia. We’re focused on providing quality health cover, exceptional member service and genuine support to Australia’s medical community.
About the Role
We’re looking for a Sales Specialist to join our Doctors’ Health Fund team. As part of our frontline sales team, you’ll support prospective and existing members with their private health insurance needs. You’ll manage inbound and outbound enquiries, follow up sales opportunities, provide clear product advice and help members find cover that suits their needs. This is a customer-focused sales role where you’ll balance delivering a great member experience with achieving sales, retention and quality targets. This is a permanent, full-time role based in Sydney, with hybrid working and five days per fortnight in the office.
Key Responsibilities
- Manage inbound and outbound sales enquiries, leads and application follow-ups
- Provide accurate and knowledgeable advice on Doctors’ Health Fund products and services
- Identify sales, retention and cross-sell opportunities based on member needs
- Build positive relationships with prospective and existing members
- Meet sales, service, quality and retention targets
- Maintain accurate member records and follow through on customer commitments
- Maintain strong knowledge of our products and the wider health insurance market
- Collaborate with BDMs and the broader team to achieve shared targets
- Contribute to improvements across processes, systems and the member experience
Key Capabilities
You’ll be a confident communicator who enjoys helping customers and is motivated by achieving results. You’ll ideally bring:
- Previous customer service and/or sales experience
- Health insurance experience or knowledge highly regarded
- Strong verbal and written communication skills
- The ability to build rapport and explain products clearly
- Strong organisation and prioritisation skills
- A proactive, self-motivated approach
- HSC or equivalent
- A Bachelor’s degree and ASIC RG146 Tier 1 General Insurance compliance are desirable
Sales Specialist in Sydney employer: Avant
At Berwick Colorectal & Surgical Specialists, we pride ourselves on fostering a supportive and collaborative work environment that prioritises employee growth and development. As a Practice Operations & Billing Leader, you will enjoy competitive benefits, a focus on work-life balance, and the opportunity to make a meaningful impact in patient care within our vibrant community. Join us in shaping the future of healthcare while advancing your career in a dynamic and rewarding setting.
