At a Glance
- Tasks: Be the go-to person for clients, ensuring their vehicle service experience is top-notch.
- Company: Join Brisbane's newest and largest Volkswagen dealership with a vibrant team culture.
- Benefits: $2,500 sign-on bonus, competitive earnings, and great employee perks.
- Other info: Enjoy career growth opportunities and fun team dynamics in a supportive environment.
- Why this job: Make a real impact in customer service while building a rewarding career in the automotive industry.
- Qualifications: Experience as a Service Advisor and excellent customer service skills are essential.
The predicted salary is between 56700 - 69300 $ per year.
- Location50-52 Redland Bay Road, Capalaba, QLD, 4157, Australia
- Contact information
- Contact Name Kevin Major
- Contact ************@autosportsgroup. com. au
- Contact ************@autosportsgroup. com. au
- Description
If you are looking to work for a great company with a great team & you have Dealership experience, look no further!
Brisbane's newest and largest Volkswagen dealership, at Macgregor Volkswagen we are looking for a Service Advisor to provide our clients with a fantastic experience every time!
Macgregor Volkswagen is a brand-new purpose-built state-of-the-art Volkswagen dealership built for performance just like the vehicles we sell!
Opened in May 2025, our dealership is already setting new benchmarks for customer service, innovation, and team culture.
- Join a company with dealerships across Australia & New Zealand
- $2,500 Sign on Bonus
- Enjoy access to staff benefits including paid Parental Leave
- Guaranteed weekly base earnings plus healthy commissions
As a Service Advisor you will act as the main contact between the Dealership and the client, for the repair and service maintenance of their vehicles.
The successful applicants will demonstrate a professional approach, passion, willingness to follow process and an eager attitude to provide an exceptional experience for our clientele.
We will give you the tools and the training to be successful in this role.
Reporting directly to the Service Manager, this is a dynamic and rewarding position.
About Macgregor Volkswagen
Backed by an ASX-listed organisation Autosports Group has over 3000 employees 100 Dealerships in Australia and New Zealand, this is more than just a job it is a chance to build a long-term career in one of the fastest-growing sectors in the automotive industry:
What we offer
- Working with a successful, large company with an excellent market reputation
- Real career progression opportunities, with a company that takes promoting and developing our people very seriously
- Working in an environment where everyone cares and fun is a priority
- Volkswagen training and support will be provided to advance your career which includes some interstate travel for Volkswagen accreditation
- Great employee benefits, including discounts with our company partners and free annual flu shots & Parental Paid Leave
As a Service Advisor, your role will include
- Meeting and greeting clients promptly and courteously as they drop off their vehicles to be serviced
- Ensuring you create an exceptional client experience
- Checking clients in & out when their service is complete, processing their payment & showing them back to their vehicle
- Concerns and complaints with prompt solution-based outcomes
- Ensuring Technicians are briefed appropriately on all issues a client raises in relation to their vehicle
- Offering accurate estimates for clients requiring additional work or repairs
- A fun and supportive team culture that values growth, collaboration, and excellence
- Career development and training opportunities within a globally respected brand
- To be considered for this position you will need the following experience and attributes:
- Previous experience as a Service Advisor in a Dealership or Automotive environment is required
- Excellent customer service skills including in person, in writing and over the telephone
- Must like helping clients & solving problems
- Attention to Accuracy and a high attention to detail is a must
- Be positive individual and to change and championing Client Experiences
- Current manual driver's license
- #J-18808-Ljbffr
Service Advisor in Brisbane employer: Autosports Group
Autosports Group offers an exceptional work environment for the Prestige Auto Sales Leader role, located in the vibrant eastern suburbs of Melbourne. With a strong focus on employee growth and development, you will have access to ongoing training and mentorship while leading a passionate team dedicated to delivering outstanding customer experiences. The company fosters a collaborative culture that values innovation and excellence, making it an ideal place for those looking to thrive in the luxury automotive sector.
