- Location795 Nepean Hwy,Brighton East, VIC, 3187,Australia
- Job CategoryCustomer service, Automotive , Concierge
- Employee TypeFull Time
Contact information
- Contact Phone03 95244***
- Contact ************@autosportsgroup.com.au
Description
About Us
Brighton BMW are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and New Zealand.
At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values—Strive for Excellence, Care, The Village, and Lead Change—guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.
About The Role
We're looking for a friendly, professional Concierge to be the first point of contact for our customers and visitors to join our team. This role is perfect for someone who loves providing exceptional customer service, thrives in a fast paced environment, and takes pride in being organised, proactive and personable.
In this role you will:
- Greet customers and visitors warmly and professionally, creating a positive first impression
- Assist with service traffic flow and manage customer appointments efficiently
- Coordinate vehicle deliveries, collection, and courtesy car arrangements
- Provide refreshments and ensure customer comfort in waiting areas
- Liaise with sales, service, and management teams to ensure smooth and seamless customer experience
- Manage concierge desk duties, including handling calls and performing general administrative tasks
Our ideal candidate will possess the following:
- Previous experience in hospitality, concierge or front desk roles (automotive experience desirable but not essential)
- Impeccable personal presentation and professional communication skills
- Friendly, energetic and proactive personality
- Ability to multitask effectively in a fast paced environment
- Valid driver's licence
Why Join Autosports Group?
- Accelerated career growth with a defined pathway, and ongoing professional development
- ASG Paid Parental Leave to support you and your family
- Access to exclusive OEM offers on new vehicles across all dealerships
- Access to premium, factory-backed training to keep your skills at the industry forefront
- Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.
- Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women's Network
- Referral bonus incentives for employees and their friends/family
- Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support
- Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement
Successful candidates will be required to complete pre-employment checks and hold the appropriate working rights to work in Australia or New Zealand. This includes reference check and background checks and other role-relevant screening where applicable.
Service Concierge in Bayside employer: Autosports Group
Autosports Group offers an exceptional work environment for the Prestige Auto Sales Leader role, located in the vibrant eastern suburbs of Melbourne. With a strong focus on employee growth and development, you will have access to ongoing training and mentorship while leading a passionate team dedicated to delivering outstanding customer experiences. The company fosters a collaborative culture that values innovation and excellence, making it an ideal place for those looking to thrive in the luxury automotive sector.
