Our client is seeking an experienced Service Manager to lead its automotive service operation in Narrogin, Western Australia. This is an opportunity to guide a team, build strong customer relationships and support the performance of a busy dealership service department.
About the role
As Service Manager, you will oversee the day-to-day service operation and help ensure customers receive a dependable, high-quality experience. You'll work closely with the service team and dealership colleagues to keep work flowing smoothly and deliver results.
Key responsibilities
- Lead, support and develop the service department team.
- Coordinate workshop workflow and service operations.
- Maintain a strong focus on customer satisfaction and service quality.
- Monitor operational performance and identify opportunities to improve processes.
- Build positive relationships with customers, staff and dealership stakeholders.
- Promote a safe, professional and collaborative workplace.
About you
- Experience in automotive servicing, workshop operations or a related environment.
- Leadership skills and the ability to motivate a team.
- Clear communication and a confident, customer-focused approach.
- Strong organisational skills and the ability to manage competing priorities.
- A practical mindset and commitment to high standards of service.
Why consider this opportunity?
Join our client's team in a hands-on leadership role where you can shape the customer experience, support a skilled service team and contribute to the success of a regional dealership.
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Mechanic, Automotive Parts, Maintenance & Repair - Autorecruit in Bunbury employer: AUTOrecruit
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