Autograph Collection is seeking a Guest Experience Expert at Pier One Sydney Harbour to deliver outstanding front desk and guest services. You will manage check-ins/check-outs, handle reservations, respond to guest inquiries, and resolve issues quickly to ensure a memorable stay.
Ideal candidates have at least 2 years in a busy hotel setting, strong customer service skills, and the ability to upsell and build guest loyalty while maintaining professional, welcoming service.
Guest Experience Pro Intern - Front Desk in Sydney employer: Autograph Collection
At Pier One Sydney Harbour, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and teamwork. As a Bar Manager, you'll not only lead a passionate team in delivering unforgettable guest experiences but also benefit from extensive development opportunities and generous employee discounts, all while working in one of Sydney's most stunning waterfront locations.
