At a Glance
- Tasks: Assist customers with payment processes and resolve incidents via chat, phone, and email.
- Company: Join Autodesk, a leader in innovative construction solutions.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic team environment with plenty of learning opportunities.
- Why this job: Make a difference in the construction industry while helping customers succeed.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 47250 - 57750 $ per year.
Autodesk is seeking a Product Support Representative to assist Payapps customers, report to the Customer Support Manager, and help streamline payment processes in the construction industry.
The role involves incident resolution, guidance, and proactive customer education across chat, phone, and email channels.
Ideal candidates will have strong communication, troubleshooting skills, and a customer-focused mindset.
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SaaS Product Support Specialist in Melbourne employer: Autodesk
Autodesk is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for Technical Sales Specialists in the AEC sector. With a strong commitment to employee growth, Autodesk offers extensive training opportunities, mentorship programs, and a supportive environment that encourages meaningful contributions to projects that shape the future. Located in Australia, employees benefit from a vibrant work culture that values diversity and inclusion, ensuring everyone feels a sense of belonging while working on cutting-edge solutions that make a positive impact on the world.
