At a Glance
- Tasks: Lead and inspire a team in assessing properties and managing claims effectively.
- Company: Join Auto & General, Australia's fastest-growing insurer with a vibrant culture.
- Benefits: Enjoy bonuses, flexible leave options, professional development, and wellness support.
- Other info: Be part of a community-focused company that values diversity and inclusion.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: 2+ years in Home Assessing or Building Industry with team management experience.
The predicted salary is between 82800 - 101200 $ per year.
The role involves guiding and overseeing the Home Assessing Team, responsible for assessments of impacted properties, cost validation, ensuring high scope accuracy, and end-to-end management of claims assigned to them.
Responsibilities include:
- Leading, monitoring, and inspiring the team to execute a high standard of service.
- Providing guidance and support to team members to enhance skills, overcome challenges, and achieve career goals.
- Handling escalated claims, complaints, and other complex matters.
- Implementing and refining cost control strategies to achieve planned cost outcomes.
- Building and maintaining relationships with various stakeholders.
- Contributing to the development and implementation of strategic and operational activities to improve Claims performance.
- Tracking, monitoring, and reporting on Key Performance Indicators (KPIs).
Qualifications & Experience:
- Experience managing a team of professionals with the ability to lead, inspire, and mentor.
- Minimum 2 years’ experience in Home Assessing or the Building Industry, with previous estimating and assessing experience essential.
- Demonstrated experience in building effective business relationships with multiple stakeholders; insurance experience is preferred but not essential.
The benefits of working at A&G include:
- Recognition and rewards for high performance through bonuses and perks.
- Options for leave including volunteer days, additional paid 'ME' days, and paid parental leave.
- Learning and professional development opportunities.
- Community engagement through volunteering, fundraising, and donation opportunities.
- Wellbeing support including mental health resources and fitness discounts.
- Celebration of successes with on-site events and family fun days.
- Discounts on insurance products and partnerships with retailers for savings.
About us: Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. We value individual differences and believe in fostering an inclusive culture that creates a great place to work for all.
Team Leader Desktop Home Assessing in Sydney employer: Auto-
Auto & General is an exceptional employer that values integrity and empathy in its work culture, making it a great place for professionals looking to make a meaningful impact in dispute resolution. Located in North Lakes, QLD, employees benefit from a supportive environment that fosters collaboration and continuous growth, with ample opportunities for professional development and career advancement. The company prioritises employee well-being and offers a flexible remote working arrangement, ensuring a healthy work-life balance while contributing to positive customer outcomes.
