Auto & General is seeking a Dispute Resolution Specialist to manage escalated customer disputes with fairness and empathy. You will review cases, negotiate outcomes, and prepare final decision letters, representing Auto & General with integrity.
You'll work at our North Lakes location, applying general insurance knowledge, policy detail, and strong communication to deliver solutions that satisfy customers and the business.
Hybrid Dispute Resolution Specialist — Customer Advocate in North Lakes employer: Auto-
Auto & General is an exceptional employer that values integrity and empathy in its work culture, making it a great place for professionals looking to make a meaningful impact in dispute resolution. Located in North Lakes, QLD, employees benefit from a supportive environment that fosters collaboration and continuous growth, with ample opportunities for professional development and career advancement. The company prioritises employee well-being and offers a flexible remote working arrangement, ensuring a healthy work-life balance while contributing to positive customer outcomes.
