At a Glance
- Tasks: Lead and support customer service teams across Australia, NZ, and Southeast Asia.
- Company: Join Auto IT, a forward-thinking company focused on customer success.
- Benefits: Enjoy remote work flexibility, competitive salary, and professional growth opportunities.
- Other info: Dynamic role with travel opportunities and a focus on data-driven decision making.
- Why this job: Make a real difference in customer support while leading diverse teams.
- Qualifications: 7+ years in customer or technical support management with strong coaching skills.
The predicted salary is between 81000 - 99000 $ per year.
Auto IT is seeking a Support Operations Manager to lead Customer Service and Implementation Team Leads across Australia, New Zealand and Southeast Asia.
You will ensure high-quality support while partnering with cross-functional teams on onboarding and projects.
Ideal candidates will have 7+ years in customer or technical support management, proven multi-region Saa S leadership, and a data-driven mindset with strong coaching skills.
Travel readiness is expected.
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Global Support Ops Manager – Remote in Newcastle employer: Auto-IT
At Auto IT, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation across our teams in Australia, New Zealand, Malaysia, and Thailand. With a strong focus on professional development and career progression, we empower our employees to take on meaningful projects that drive success for our clients in the automotive sector. Our hybrid working arrangements and commitment to employee well-being ensure that you can thrive both personally and professionally while making a significant impact in the industry.
