Auto & General is seeking a Desktop & Service Support Analyst to join the IT Support team. Based at the North Lakes office in Brisbane's north, this hybrid role delivers frontline technical support across multiple channels, combining Service Desk duties with onsite visits to optimise uptime.
You'll handle requests via phone, walkup, remote, and on-site visits, troubleshoot hardware/software issues, log incidents, and coordinate with vendors to meet SLA targets.
Hybrid IT Support Specialist: Desktop & Onsite in Sunshine Coast employer: Auto & General
Auto & General is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for growth across multiple sites, including North Lakes and Kawana, employees benefit from a supportive environment that encourages innovation and teamwork, making it a rewarding place to advance your career in technical coaching.