At a Glance
- Tasks: Lead the QA program for Motor Claims and drive process improvements.
- Company: Join Auto & General, a leader in the insurance industry.
- Benefits: Enjoy competitive pay, flexible work options, and career development opportunities.
- Other info: Be part of a dynamic team focused on innovation and excellence.
- Why this job: Make a real difference by enhancing customer experiences and improving processes.
- Qualifications: Strong analytical skills and experience in quality assurance or process improvement.
The predicted salary is between 56700 - 69300 $ per year.
Auto & General is seeking a Technical Assurance Consultant to shape a world-class Motor Claims QA program.
You will QA customer interactions and supplier adherence, uncover what's working and what could be better, and ensure the right people hear about it.
The role demands a sharp eye for compliance, technical precision and actionable insights across the claims value chain.
You'll drive improvements by monitoring SOP adherence, reporting trends, and delivering targeted training.
Motor Claims Technical QA & Process Improvement Lead in North Lakes employer: Auto & General
Auto & General is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for growth across multiple sites, including North Lakes and Kawana, employees benefit from a supportive environment that encourages innovation and teamwork, making it a rewarding place to advance your career in technical coaching.
