At a Glance
- Tasks: Lead a dynamic team in managing motor claims and optimising customer experiences.
- Company: Join Auto & General, a leader in the insurance industry with a focus on innovation.
- Benefits: Enjoy onsite facilities, development opportunities, and a supportive work environment.
- Other info: Opportunity for career growth with occasional site visits to Kawana.
- Why this job: Make a real difference by enhancing customer outcomes and leading a passionate team.
- Qualifications: Strong leadership skills and experience in digital operations and claims management.
The predicted salary is between 49500 - 60500 $ per year.
Auto & General is seeking a Team Leader to head a Motor Claims Digital team at the North Lakes office with occasional Kawana site visits.
You will coach staff, drive performance, manage digital queues, and collaborate with leadership to optimise customer outcomes and controls.
The role emphasises people leadership, governance, and use of Power BI and other claims tools to balance operations with a strong focus on customer experience.
Onsite facilities and development opportunities are provided.
Motor Claims Team Lead – Digital Ops & Development in North Lakes employer: Auto & General
Auto & General is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for growth across multiple sites, including North Lakes and Kawana, employees benefit from a supportive environment that encourages innovation and teamwork, making it a rewarding place to advance your career in technical coaching.
