Auto & General is seeking a strategic leader to head the Home Claims Management team in Australia. You will oversee the end-to-end claims process, from lodgement through to settlement, and manage both the Home Contact Centre and control systems.
You will lead a high-performing team, drive customer experience and cost efficiency, and partner with Assessing, Network, and Commercial teams to deliver ambitious outcomes while upholding risk and governance standards.
Head of Home Claims: Strategy & Leadership in North Lakes employer: Auto & General
Auto & General is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for growth across multiple sites, including North Lakes and Kawana, employees benefit from a supportive environment that encourages innovation and teamwork, making it a rewarding place to advance your career in technical coaching.