Auto & General (A&G) is seeking a Senior Forecasting Lead to provide strategic oversight and execution of workforce planning forecasts for Frontline Contact Centres. You will drive long-term and short-term forecasting, optimise resources and lead a team of Forecasters applying industry best practices.
You will mentor the team, deliver actionable insights to divisional leadership and collaborate with operational and finance partners to influence resourcing strategies.
Forecasting Leader — Workforce Strategy & Insights employer: Auto & General
Auto & General is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for growth across multiple sites, including North Lakes and Kawana, employees benefit from a supportive environment that encourages innovation and teamwork, making it a rewarding place to advance your career in technical coaching.
