Auto & General Holdings Pty Ltd in Australia seeks a Frontline Team Leader to drive a high-performing Customer Service Officers team, delivering exceptional service and efficient claim resolution across the customer journey.
You will coach the team, monitor performance, conduct reviews, and support claim reviews and authorisations in line with policy. You will champion a risk-aware culture and advocate for vulnerable customers while enabling development and recognition.
Customer Service Team Lead – Claims & Advocacy employer: Auto & General
Auto & General is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With opportunities for growth across multiple sites, including North Lakes and Kawana, employees benefit from a supportive environment that encourages innovation and teamwork, making it a rewarding place to advance your career in technical coaching.
