At a Glance
- Tasks: Lead and inspire a team in assessing impacted properties and managing claims.
- Company: Join Auto & General, Australia's fastest-growing insurer with a vibrant culture.
- Benefits: Enjoy bonuses, flexible leave options, professional development, and wellness support.
- Other info: Be part of a community-focused company that celebrates success and diversity.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: 2+ years in Home Assessing or Building Industry with team management experience.
The predicted salary is between 75600 - 92400 $ per year.
The role involves guiding and overseeing the Home Assessing Team, responsible for assessments of impacted properties, cost validation, ensuring high scope accuracy, and end-to-end management of claims assigned to them.
Responsibilities include:
- Leading, monitoring, and inspiring the team to execute a high standard of service.
- Providing guidance and support to team members to enhance skills, overcome challenges, and achieve career goals.
- Handling escalated claims, complaints, and other complex matters.
- Implementing and refining cost control strategies to achieve planned cost outcomes.
- Building and maintaining relationships with various stakeholders.
- Contributing to the development and implementation of strategic and operational activities to improve Claims performance.
- Tracking, monitoring, and reporting on Key Performance Indicators (KPIs).
Qualifications & Experience:
- Experience managing a team of professionals with the ability to lead, inspire, and mentor.
- Minimum 2 years’ experience in Home Assessing or the Building Industry, with previous estimating and assessing experience essential.
- Demonstrated experience in building effective business relationships with multiple stakeholders; insurance experience preferred but not essential.
The benefits of working at A&G include:
- Recognition of high performance through bonuses and perks.
- Options for leave including volunteer days, additional paid 'ME' days, and paid parental leave.
- Learning and professional development opportunities.
- Community engagement through volunteering and fundraising opportunities.
- Wellbeing support including mental health resources and fitness discounts.
- Discounts on insurance products and partnerships with retailers.
About Auto & General (A&G):
A&G is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for customers and the community. We value individual differences and foster an inclusive culture.
Team Leader Desktop Home Assessing in Sydney employer: Auto & General Insurance
Auto & General Insurance offers a dynamic work environment where employees are empowered to make important decisions and advocate for fair outcomes. The company emphasizes professional growth through ongoing training and support, fostering a culture of teamwork and collaboration. Employees can expect to engage in meaningful work that directly impacts customer satisfaction and business success.
