Auto & General Australia is seeking a Technical Assurance Consultant to shape a world‐class QA program for Motor Claims. You will conduct quality assurance on customer interactions and supplier adherence, uncover gaps, and drive improvements across the claims value chain.
A sharp eye for compliance and data‐driven action will be essential. You will collaborate with leaders, suppliers and trainers to reduce risk, improve performance and ensure standards are consistently met.
Senior Motor Claims QA & Process Improvement Lead employer: Auto & General Australia
At Auto & General, we pride ourselves on being an exceptional employer, particularly for our High Care Senior Motor Claims Consultant role based in the beautiful Kawana Waters. Our vibrant work culture promotes inclusivity and personal growth, offering generous benefits such as extra leave days, paid parental leave, and extensive development opportunities through internal programs and online courses. With a strong focus on employee well-being and community engagement, including workplace giving initiatives, we ensure that our team members feel valued and supported while making a meaningful impact in the lives of our customers.