Auto & General Australia is seeking a Desktop Assessor to manage end-to-end claims for insured properties from our Sunshine office in Melbourne. You will determine damage scope, costs of repair and causation, using virtual assessments and panel reports, while delivering exceptional customer service.
Responsibilities include producing detailed reports, reviewing expert statements, negotiating scope and costs with stakeholders, and ensuring KPI targets and SLA timelines are met.
Desktop Home Assessor - End-to-End Claims & Repairs in Melbourne employer: Auto & General Australia
At Auto & General, we pride ourselves on being an exceptional employer, particularly for our High Care Senior Motor Claims Consultant role based in the beautiful Kawana Waters. Our vibrant work culture promotes inclusivity and personal growth, offering generous benefits such as extra leave days, paid parental leave, and extensive development opportunities through internal programs and online courses. With a strong focus on employee well-being and community engagement, including workplace giving initiatives, we ensure that our team members feel valued and supported while making a meaningful impact in the lives of our customers.