At a Glance
- Tasks: Enhance motor claims procedures and collaborate with a dynamic team.
- Company: Join Auto & General Australia, a leader in the insurance industry.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Be part of a supportive team focused on innovation and best practices.
- Why this job: Make a real difference in operational excellence and stakeholder engagement.
- Qualifications: Strong writing skills and a passion for process improvement.
The predicted salary is between 67500 - 82500 $ per year.
Auto & General Australia is seeking a Recoveries & Settlements Knowledge Writer to drive operational excellence by improving motor claims procedures across the Third Party Recoveries & Settlements team.
You will collaborate with consultants, leaders and managers to maintain workflows in HIYA and ensure knowledge is current.
The role focuses on best-practice knowledge, regular reviews with SMEs, and engaging a broad set of stakeholders to achieve optimal business outcomes.
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Knowledge Writer employer: Auto & General Australia
At Auto & General, we pride ourselves on being an exceptional employer, particularly for our High Care Senior Motor Claims Consultant role based in the beautiful Kawana Waters. Our vibrant work culture promotes inclusivity and personal growth, offering generous benefits such as extra leave days, paid parental leave, and extensive development opportunities through internal programs and online courses. With a strong focus on employee well-being and community engagement, including workplace giving initiatives, we ensure that our team members feel valued and supported while making a meaningful impact in the lives of our customers.