Auto & General Australia is seeking a Customer Remediation Analyst to drive the detailed execution and support of remediation programs. You will identify impacted customers, assist in calculating remediation amounts, and deliver communications to ensure fair and compliant outcomes.
The role emphasizes analysis, process mapping, QA/testing, and collaboration with internal teams to implement remediation changes while maintaining thorough documentation and continuous improvement.
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Remediation Analyst: Data, Process & Compliance in Brisbane employer: Auto & General Australia
At Auto & General, we pride ourselves on being an exceptional employer, particularly for our High Care Senior Motor Claims Consultant role based in the beautiful Kawana Waters. Our vibrant work culture promotes inclusivity and personal growth, offering generous benefits such as extra leave days, paid parental leave, and extensive development opportunities through internal programs and online courses. With a strong focus on employee well-being and community engagement, including workplace giving initiatives, we ensure that our team members feel valued and supported while making a meaningful impact in the lives of our customers.
