Auto & General Australia seeks a Performance Repair Coordination Team Leader to drive the daily operational rhythm of the PRC function within Home Commercial. You will translate portfolio data and SLA exceptions into decisive actions, allocate work, coach PRCs and align builders with internal stakeholders to restore repair momentum.
You will own execution quality, escalation discipline and support broader governance led by the PRM, while embedding the Home operating model across the team.
Performance Repair Lead - Coordination & Momentum in Brisbane employer: Auto & General Australia
At Auto & General, we pride ourselves on being an exceptional employer, particularly for our High Care Senior Motor Claims Consultant role based in the beautiful Kawana Waters. Our vibrant work culture promotes inclusivity and personal growth, offering generous benefits such as extra leave days, paid parental leave, and extensive development opportunities through internal programs and online courses. With a strong focus on employee well-being and community engagement, including workplace giving initiatives, we ensure that our team members feel valued and supported while making a meaningful impact in the lives of our customers.
