Brief Description
Start your career where it matters most.
Brief Description
Start your career where it matters most.
You might not have heard of Auto & General, but you'll know our brands - Budget Direct, ING and Qantas Insurance. We're one of Australia's leading insurance groups and we're looking for driven, compassionate individuals to join our Home Claims team on a 3-month contract. This isn't a shadowing role - you'll be working on real cases, supporting real customers from day one. And the best part? We will provide you with all of the training you need to succeed in the role.
The Important Details
Start Date: 30 November 2026
Duration: 3 months (12 weeks)
Locations: North Lakes & Kawana
Days: Monday to Friday
Hours: 8am - 4pm
What You'll Do
- Be the first point of contact for customers over the phone who are navigating a home insurance claim
- Review reports from builders, engineers, and suppliers to make informed claims decisions
- Build relationships with customers, colleagues, and suppliers to drive the best outcomes
Develop skills in customer communication, claims management, and compliance through our structured 12-week training program
Who We're Looking For
We welcome applications from all backgrounds. You don't need insurance experience - just the right attitude.
- Currently enrolled in, or holding, a tertiary qualification in any discipline
- Genuine passion for helping people
- Strong communicator with good time management
- Available for the full 3-month contract from 30 November 2026
What's in it for You?
- Structured training program with dedicated coaching and support
- Hands-on experience with one of Australia's leading insurance groups
- Potential consideration for ongoing opportunities post-contract (subject to business need and performance - not guaranteed)
Auto & General is an equal opportunity employer. We encourage applications from people of all backgrounds, experiences, abilities, and perspectives.
Auto & General - Safeguarding a brighter future
#J-18808-Ljbffr
Home Claims Consultant - 3 Month Contract in Brisbane employer: Auto & General Australia
At Auto & General, we pride ourselves on being an exceptional employer, particularly for our High Care Senior Motor Claims Consultant role based in the beautiful Kawana Waters. Our vibrant work culture promotes inclusivity and personal growth, offering generous benefits such as extra leave days, paid parental leave, and extensive development opportunities through internal programs and online courses. With a strong focus on employee well-being and community engagement, including workplace giving initiatives, we ensure that our team members feel valued and supported while making a meaningful impact in the lives of our customers.
