AustralianSuper is seeking a Strategic Design Manager to lead transformational opportunities across operations, technology and member experience, with a focus on retirement and guidance. You will lead a team of Senior Service Designers and help build the Experience Operating System for the practice.
Reporting to the Principal, Customer Experience, you will shape future-state services, operating models and strategic roadmaps, aligning cross-functional teams to deliver better outcomes for members.
Strategic Design Lead: Member Experience & Transformation employer: AustralianSuper
At AustralianSuper, we pride ourselves on being an exceptional employer that values the well-being and growth of our colleagues. Our flexible hybrid working environment, commitment to diversity, and focus on professional development create a supportive culture where employees can thrive. As part of a major enterprise risk transformation program, you'll have the opportunity to engage with global stakeholders and contribute to meaningful change in a high-performance setting.
