AustralianSuper seeks a Service Improvement professional to identify and deliver enhancements across complex service environments, working with member, adviser, employer and colleague experience. You will lead discovery, requirements gathering and implementation, connecting teams to deliver measurable improvements.
You will translate insights into practical recommendations, secure stakeholder commitment and ensure changes are embedded, with a strong emphasis on risk management and customer
Service Improvement Lead: Transform Member Experience in Melbourne employer: AustralianSuper
At AustralianSuper, we pride ourselves on being an exceptional employer that values the well-being and growth of our colleagues. Our flexible hybrid working environment, commitment to diversity, and focus on professional development create a supportive culture where employees can thrive. As part of a major enterprise risk transformation program, you'll have the opportunity to engage with global stakeholders and contribute to meaningful change in a high-performance setting.
