A financial services organization located in Melbourne is seeking a Service Desk Analyst to provide first-line IT support for internal colleagues. Responsibilities include managing incidents and service requests, troubleshooting problems, and ensuring excellent customer service. The ideal candidate will have over two years of service desk experience and knowledge of ITIL processes. This is a full-time position with a commitment to colleague development and a supportive, inclusive workplace.
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Customer-Focused IT Service Desk Analyst in Melbourne employer: AustralianSuper
At AustralianSuper, we pride ourselves on being an exceptional employer that values the well-being and growth of our colleagues. Our flexible hybrid working environment, commitment to diversity, and focus on professional development create a supportive culture where employees can thrive. As part of a major enterprise risk transformation program, you'll have the opportunity to engage with global stakeholders and contribute to meaningful change in a high-performance setting.
