Resolutions Operations Manager β€” Governance & Change in Melbourne

Resolutions Operations Manager β€” Governance & Change in Melbourne

Melbourne Full-Time 56250 - 68750 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to drive governance and improve member resolutions.
  • Company: Join AustralianSuper, a leading superannuation fund in Australia.
  • Benefits: Competitive salary, flexible work options, and career development opportunities.
  • Other info: Dynamic role with opportunities for growth across multiple locations.
  • Why this job: Make a real difference by improving complaint outcomes for members.
  • Qualifications: Experience in regulated environments and managing change initiatives.

The predicted salary is between 56250 - 68750 $ per year.

Australian Super is hiring a Manager, Resolutions Operations to drive governance and continuous improvement within the Member Resolutions team.

You will lead a small group, manage change initiatives and support executive governance forums.

The role supports delivery across multiple locations and requires experience with regulated environments and product-owner backlog management.

Join Australian Super to help deliver high-quality complaint outcomes for members, balancing regulatory requirements

Resolutions Operations Manager β€” Governance & Change in Melbourne employer: AustralianSuper Pty Ltd

At AustralianSuper, we pride ourselves on being an exceptional employer that prioritises the well-being and development of our colleagues. Our commitment to flexibility, diversity, and a high-performance culture ensures that every team member can thrive in their role while contributing to meaningful outcomes for our members. With ample opportunities for professional growth and a supportive environment that values collaboration and innovation, working as a Senior Change & Capability Specialist here means being part of a dynamic team dedicated to excellence in service delivery.

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Contact Details:

AustralianSuper Pty Ltd Recruitment Team

We think you need these skills to ace Resolutions Operations Manager β€” Governance & Change in Melbourne

Governance
Continuous Improvement
Change Management
Leadership
Regulated Environments Experience
Product-Owner Backlog Management
Complaint Resolution