An exciting opportunity is available for a customer-focused Showroom Consultant to deliver face-to-face service in a showroom environment. This role focuses on building strong customer relationships, demonstrating equipment and product knowledge, and driving sales through exceptional customer experience.
Location: Fyshwick, Canberra, ACT
Employment Type: Full Time Permanent
Hours: Monday – Friday
Reporting To: Regional Manager – ACT
Job Summary
An exciting opportunity is available for a customer-focused Showroom Consultant to deliver face-to-face service in a showroom environment. This role focuses on building strong customer relationships, demonstrating equipment and product knowledge, and driving sales through exceptional customer experience.
About the Role
In this role, you will engage with customers in a showroom setting, providing professional advice, product demonstrations, and tailored solutions. You will play a key role in increasing customer satisfaction and sales by ensuring every customer has a positive and informed experience.
Benefits
- Employee discounts on health equipment products and services
- Quarterly incentive scheme
- Employee Assistance Program to support mental wellness
- Benefits program including discounts for retail, insurance, gym, and lifestyle services
- Comprehensive training program to build product knowledge and sales capability
Duties & Responsibilities
- Greet customers and provide outstanding face-to-face customer service with a sales-focused approach
- Demonstrate product features and equipment to customers in the showroom
- Resolve customer questions and concerns efficiently and professionally
- Maintain strong product knowledge to enhance the customer experience
- Assist customers with accurate order placement, tracking, and processing
- Encourage repeat business through positive relationship building
- Maintain showroom presentation and inventory standards
Skills & Experience
- Previous customer service or industry experience (preferred but not essential)
- Clinical experience or allied health background (desirable)
- Excellent verbal and written communication skills
- Confident using computer systems to manage customer records and orders
- Ability to remain calm and professional in a fast-paced environment
- Willingness to obtain required checks (e.g. Police Check, NDIS Worker Screening Check)
Showroom Consultant (FSF) in Canberra employer: Australian Workforce
Join a globally recognised engineering and manufacturing organisation in Rydalmere, where innovation meets quality. As a Mechanical Fitter – Leading Hand, you'll thrive in a supportive team environment with modern workshop facilities, competitive salary packages, and access to employee benefits that enhance your work-life balance. With a strong focus on safety and professional development, this role offers long-term career opportunities for those looking to make a meaningful impact in the industry.
