Job Category: Aged & Disability Service (ADS)
As a dedicated Victorian community care organisation, the Australian Vietnamese Women's Association (AVWA) provides vital support services across the state. We believe that exceptional care for the community starts from within, which is why we foster a supportive, inclusive, and family-like environment where everyone is valued.
We are incredibly proud to be named aSilver Finalist in the Government, Education and Not-For-Profit category of the 2026 Australian Financial Review BOSS Best Places to Work list. When you join AVWA, you are joining an award-winning team that prioritises employee well-being, celebrates diversity, and empowers you to bring your whole self to work.
Job Description
Service Delivery
Support personal care, daily living, domestic tasks, transport, community access and respite.
Promote independence, confidence and wellbeing through a reablement approach.
Follow participant Support Plans and allocated hours.
Administration & Compliance
Maintain accurate service records in Maicare and compliance records in Elmo.
Complete mandatory training, certifications and SQMS modules.
Report changes in participant conditions, incidents and risks.
Quality & Development
Contribute to quality improvement and feedback processes.
Attend required training, team meetings and performance reviews.
Dignity, Privacy & Safety
Respect participant dignity, privacy, cultural identity and confidentiality.
Maintain professional boundaries and follow relevant codes, legislation and AVWA policies.
Monitor participant wellbeing, conduct home safety checks and report hazards.
Deliver safe, person-centred care within the scope of training and delegation.
Other Duties
Perform other duties as required by management.
Desired Skills and Experience
Qualifications & Experience
Certificate III in Aged Care or Individual Support, or Certificate IV in Disability.
Current Level 2 First Aid and CPR certificates.
Experience supporting older people or people with reduced functional ability.
Understanding of reablement, enablement and participant-directed care.
Key Skills
Vietnamese bilingual communication and basic English proficiency.
Strong customer service, communication and attention to detail.
Effective teamwork, time management and organisational skills.
Ability to apply knowledge practically and complete tasks efficiently.
Care Worker in Brisbane employer: Australian Vietnamese Women's Association Inc.
The Australian Vietnamese Women's Association Inc. is an exceptional employer that values diversity and inclusivity, providing a supportive work environment for its employees. With a strong focus on professional development, staff are encouraged to grow their skills through training and mentorship opportunities, all while working in a hybrid model that promotes work-life balance. Located in a vibrant community, the association offers a unique chance to make a meaningful impact in the lives of clients from various backgrounds, fostering a culture of empathy and collaboration.
Contact Details:
Australian Vietnamese Women's Association Inc. Recruitment Team
