At a Glance
- Tasks: Lead a diverse team and oversee all venue operations for exceptional guest experiences.
- Company: Fairfield Boathouse, an iconic waterfront venue in Melbourne.
- Benefits: Total package up to $154K, staff discounts, and real career growth opportunities.
- Other info: Be part of a supportive team with a focus on people development.
- Why this job: Join an exciting transformation journey and make a real impact in hospitality.
- Qualifications: Experience in managing large venues and strong leadership skills required.
The predicted salary is between 140000 - 168000 $ per year.
Fairfield Boathouse is one of Melbourne’s most iconic hospitality destinations, a unique waterfront venue combining hospitality, tourism, events, and recreational experiences all in one. With exciting renovations on the horizon, we’re entering a major new chapter and are searching for an experienced Venue Manager to lead the business through its next phase of growth.
This is a rare opportunity to take the reins of a large-scale, multifaceted operation with strong local roots, high tourist traffic, a thriving events business, and seasonal trade dynamics that require a highly capable and commercially minded operator.
About the Role
As Venue Manager, you will oversee all aspects of the venue’s operation, leading a large and diverse team across food & beverage, events, and boat hire while ensuring exceptional guest experiences and strong commercial outcomes. This is not a standard hospitality management role. Fairfield Boathouse requires a resilient and adaptable leader who can confidently navigate peak trading periods, seasonal fluctuations, and the complexity that comes with running a destination venue catering to a broad range of clientele.
You will play a key role in driving profitability, labour management, operational standards, team culture, and customer engagement while helping shape the venue during an exciting redevelopment period.
What You’ll Be Responsible For
- Leading and developing a large front and back-of-house team
- Driving venue profitability and operational performance
- Managing labour, wages, and cost controls across fluctuating trade periods
- Overseeing high-volume service operations and large-scale events
- Delivering exceptional customer experiences across diverse demographics
- Building strong relationships with locals, tourists, families, and community stakeholders
- Maintaining high standards across service, presentation, and compliance
- Leading the venue through upcoming renovations and operational change
- Creating a positive, high-performing team culture
About You
You are an experienced hospitality leader who thrives in large, fast-paced, and operationally complex environments. You bring strong commercial acumen, calm leadership under pressure, and the ability to balance strategic oversight with hands-on operational involvement.
You’ll ideally have:
- Proven experience managing large hospitality venues or destination operations
- Strong understanding of P&L management, labour control, and profitability
- Experience leading high-volume service environments and events operations
- Exceptional people leadership and team development skills
- The ability to manage seasonal trade fluctuations and operational complexity
- A warm, engaging leadership style with strong customer and community focus
- A proactive and solutions-focused mindset
- Experience in tourism, waterfront, or multifaceted hospitality operations highly regarded
Why Join Australian Venue Co.?
- Total package up to $154K (Base salary + super + KPI bonus)
- Staff discounts across 250+ venues throughout Australia & New Zealand
- Real career growth opportunities within one of the fastest-growing hospitality groups in ANZ
- Strong centralised support across operations, marketing, people & culture, finance, recruitment, and training
- Be part of an exciting renovation and transformation journey
- Work with a business that invests heavily in people development and internal progression
If you’re a commercially savvy hospitality leader ready for your next challenge, we’d love to hear from you.
Venue Manager in Sydney employer: Australian Venue Co
Australian Venue Co. is an exceptional employer that values its Gaming Managers by providing a dynamic work environment across vibrant Southeast Queensland venues. With a strong focus on employee growth, you will have opportunities to develop your leadership skills while enjoying a supportive culture that prioritises compliance and responsible gambling. Join us to be part of a team that celebrates success and fosters a sense of community among staff and guests alike.
