Join the Leadership Team at One of Mackay's Favourite Venues
Two well-loved hospitality destination in Mackay and part of the Australian Venue Co. network are on the lookout for a reliable, hands-on Duty Manager to join their leadership team and help drive great guest experiences across the venue.
This is a fantastic opportunity for a hospitality leader who enjoys variety, thrives on the floor, and wants to build a long-term career with a growing venue group.
What's on Offer
- Competitive salary package
- Career progression opportunities across Australian Venue Co. venues
- Staff discounts across food and beverage
- Supportive, energetic team culture
- Ongoing training and leadership development
Key Responsibilities
- Oversee day-to-day floor operations
- Lead, support and motivate the team during your shift
- Ensure high standards of guest service, presentation and compliance
- Manage guest feedback and resolve issues professionally
- Support cash handling, reporting and venue security procedures
- Ensure RSA and other compliance obligations are met at all times
- Work closely with the Venue Manager and broader leadership team
What We're Looking For
- Previous experience in a Duty Manager or supervisory hospitality role
- Current RSA
- Strong leadership and communication skills
- Ability to stay calm and solutions-focused during busy periods
- Flexibility to work a rotating roster including weekends and nights
- A proactive, hands-on approach and genuine passion for hospitality
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Hospitality Manager | Mackay employer: Australian Venue Co
Australian Venue Co. is an exceptional employer that values its Gaming Managers by providing a dynamic work environment across vibrant Southeast Queensland venues. With a strong focus on employee growth, you will have opportunities to develop your leadership skills while enjoying a supportive culture that prioritises compliance and responsible gambling. Join us to be part of a team that celebrates success and fosters a sense of community among staff and guests alike.
