At a Glance
- Tasks: Provide empathetic support to aged care customers and manage high volume enquiries.
- Company: Join Australian Unity, a leader in health and community services.
- Benefits: Enjoy additional leave, career development, and exclusive discounts.
- Other info: Great opportunity for personal growth in a supportive environment.
- Why this job: Make a real difference in people's lives while enjoying hybrid work flexibility.
- Qualifications: Strong communication skills and contact centre experience required.
The predicted salary is between 49500 - 60500 $ per year.
Australian Unity is looking for a Health Concierge – Customer Support based in Oxley, Victoria.
In this full-time role, you will manage high volume inbound enquiries for aged care customers, ensuring empathetic and timely support.
With hybrid work flexibility after a successful 6-month probation, you will handle calls, resolve queries, and document interactions accurately.
Strong communication skills and experience in a contact centre setting are essential.
Benefits include additional leave, career development opportunities, and various discounts.
Health Concierge: Empathetic Customer Support (Hybrid) in Oxley employer: Australian Unity
As Australia's first wellbeing company, Australian Unity is an exceptional employer that prioritises the health and happiness of its employees while making a positive impact on the community. With a strong focus on employee growth, competitive benefits including additional wellbeing leave, and a collaborative work culture, the role of Client Operations Specialist offers a unique opportunity to thrive in a supportive environment dedicated to real wellbeing. Join us to be part of a purpose-driven team that values your contributions and fosters meaningful relationships.
