At a Glance
- Tasks: Help customers with bookings and manage reservation details in a remote role.
- Company: Join a supportive team focused on enhancing resident experiences.
- Benefits: Flexible scheduling, training opportunities, and professional development.
- Other info: Enjoy a remote work environment with ongoing support and resources.
- Why this job: Make a difference by assisting customers and honing your organisational skills.
- Qualifications: Strong communication, attention to detail, and a customer-focused attitude.
The predicted salary is between 47250 - 57750 $ per year.
We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process
Qualifications
- Strong communication skills
- Excellent organization
- Attention to detail
- Customer-focused attitude
- Comfortable researching information online
- Basic computer proficiency
- Ability to learn booking systems
- Strong time-management abilities
- Reliable and self-motivated
- Previous booking or customer-service experience is helpful but not required
Why Choose Us?
- Remote Environment: Coordinate bookings remotely
- Flexible Scheduling: Organize your schedule around responsibilities and customer needs
- Training Available: Learn booking procedures and online platforms
- Ongoing Support: Access educational resources and guidance
- Professional Development: Build organization, communication, research, and coordination skills
- Customer-Focused Role: Assist customers throughout the booking process
Assistant Retirement Community Manager in Sydney employer: Australian Unity Limited
At Australian Unity, we pride ourselves on being an exceptional employer, particularly for the Care Team Leader role in Tweed Heads. Our commitment to employee wellbeing is reflected in our flexible work options, additional leave benefits, and a culture that champions personal and professional growth. With access to comprehensive training resources and a supportive team environment, you'll have the opportunity to make a meaningful impact while enjoying a rewarding career in aged care.
